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Life Flight hopes for better response with new app

A Lift Flight helicopter participates in a rescue on the Oregon Coast. (Courtesy of Life Flight Network)
Friday, June 1, 2018

Life Flight Network, which has a base of operations at the Astoria-Warrenton Airport, released an application Wednesday that allows hospitals and medics to call for an air ambulance with the touch of a button on their cellphone.

Victims of a serious crash who have life-threatening injuries could get help faster, which could save their lives.

“With LFN Respond, approved hospital and emergency responders can instantly request a Life Flight Network aircraft by tapping the flight call button in the app, sending vital information and GPS location directly to dispatch personnel at our communications center,” said Michael Griffiths, Life Flight’s chief executive officer. “(It) saves precious seconds and makes calling for air ambulance transport easier for hospitals and first responder teams working to save lives.”

Life Flight is the largest nonprofit air medical transport service in the United States, serving Oregon, Washington, Idaho and Montana.

The tool was developed in partnership with dispatch software creator Flight Vector.

In emergency medicine, prompt medical attention can mean the difference between life and death, the company said in a press release. The faster a patient gets to definitive care, the better their chance of survival. 

The LFN Respond app provides additional functions, including a searchable hospital directory, a landing zone guide and push notifications on education and training events.

Once a flight call has been made using the app, users can view a real-time progress tracker that shows the aircraft’s location while en route and when it’s expected to arrive.

LFN Respond integrates seamlessly with Life Flight Network’s computer-aided dispatch and flight tracking software.

“Life Flight Network’s investment in this technology will help us work together better and more efficiently to get people the emergency care they need, as quickly as possible,” said South Lane County Fire & Rescue Fire Chief John Wooten. “Especially in rural parts of our state, air medical transport is critical to saving lives and being able to communicate with Life Flight Network through LFN Respond will improve the process.”

LFN Respond is available on the Apple app store or Google Play to approved hospital and emergency response personnel. The app is also web-based for utilization by computer. Life Flight Network is inviting hospitals and first responders in its service area to register and start using LFN Respond. Hospitals and emergency response agencies in Life Flight Network’s service area interested in LFN Respond should contact their Life Flight Network Customer Service Manager, or call 503-678-4364.  

Life Flight Network offers memberships for a $65 annual fee. Members incur no out-of-pocket expense if flown for medically necessary emergent conditions by Life Flight Network or one of their reciprocal partners. To request more information about the membership program, or if organizations would like an in-person presentation, they should contact the Life Flight Network membership office at 800-982-9299.


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